How can I email an itinerary?

Claudia Lopes -

All GDS cores have their commands for itinerary emailing in plain English.

For instance, steps to send an Email by Apollo users:

 1. Enter at least one email address in the Phone field.

Note: Use -- for underscore ( _ ) and // for AT sign ( @ )


2. Enter the Received field.

example: R: DIANA

3. Enter the applicable EM format to send the Email and end the transaction.

example: EM (end-mail)

Note: Email cannot be sent while PNR is in use.

By Galileo users:

To email an itinerary to your customer, you must end and retrieve the Booking File and add a Received From field before you make the final entry to send the email.

EM - Send email to default address (First email address found)

Note: The email field (MT) takes precedence over an email address stored in the phone field.

EMAIL - Send email to all email addresses

Sends email to all email addresses, phone and mail (MT) email addresses stored in the PNR

You can check the respective entries and full commands at ASK Travelport or contact Travelport Helpdesk to learn more about it.

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