Unable to Log In - Locked Sign On

Ana Paula Nova -

Whenever your SignOn is locked it means you have tried access several times using a wrong password and therefore for security reasons your GDS got you blocked.

GDS leads you to the same blocked status through Travelport Mobile Agent.

Since that is a Travelport issue to which TTS does not have access, you'll have to contact Travelport Helpdesk to get your SON/BSI unlocked otherwise you will not manage to work not even through Desktop.

For Worldspan users:

Travelport Helpdesk shall unlock your SignOn using the Device address/LEID number assigned to TMA - Please check data provided on activation email sent by TTS. 


Please be so kind to address yourself to Travelport Helpdesk or get more information at ASK Travelport.

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