A carrier will not appear in the search results if it has no availability for the search made or if the carrier has been specified as blacklisted in TTS Consolidator. Note that consolidator/host agency and sub-agencies might add blacklisted carriers.
If you are a sub-agency super user you will be able to manage your blacklisted carriers at “Settings” area, but you will not be able to delete the blacklisted carriers added by your consolidator/host agency.
If you are a consolidator/host agency super user please check “Settings” area to see which carriers have been added to the blacklist.
If you are not a super user contact one of your agency super users for more information.