Adding email addresses to your safe/white list senders or address book

Rui Figueiredo -

To ensure that you will always receive our emails, it’s highly recommended that you add our email address to your address safe/white list.

This way, our emails will never end up in your spam folder.

 

If you haven't received an email from us yet, add the address support@tts.com, if you have received already an email from us, scroll down and look under the email service provider you use to see how you can add the email address to your safe/white list addresses.

To be sure you receive all TTS emails you can also add the domain tts.com to your safe domains.

 

AOL 8.0+

Step 1 Open an email from us
Step 2 Click Add Address icon
Step 3 Verify the sender’s contact information


AOL Webmail

Step 1 Click on the Addresses tab in the upper right corner of the Mailbox window
Step 2 Click on the New drop-down menu and select New Contact.
Step 3 Type the email address of the new contact in the Screen Name field and click the Save button.


Earthlink

Step 1 Open an email from us
Step 2 Click Add Sender
Step 3 Verify that our contact information is correct
Step 4 Click “Yes”


Entourage

Step 1 Open an email from us
Step 2 Right-click the sender’s email address
Step 3 Select Add to Address Book in the short-cut menu
Step 4 Verify the sender’s contact details


Gmail

Step 1 Open an email from us
Step 2 Click on More Options in the upper right hand corner of the message
Step 3 Click on Add Sender to Contacts List in the header of the email
Step 4 A confirmation message will be displayed above the email


Juno

Step 1 From the mail screen, click on the Address Book tab
Step 2 Insert the email address you would like to add
Step 3 Click Quick Add


Mac Mail

Step 1 Open an email from us
Step 2 Right-click the sender’s email address
Step 3 Click Add to contacts in the short-cut menu
Step 4 Click Save and Close


Microsoft Outlook Express 6+

Step 1 Open an email from us
Step 2 Left-click the sender icon, or right click the sender’s name
Step 3 Click Add to contact
Step 4 Click Save and close


Microsoft Outlook 2003

Step 1 Open an email from us
Step 2 Select Actions on the toolbar
Step 3 Select Junk Email from the drop-down menu
Step 4 Select Add sender to Safe Senders List
Step 5 Verify that our contact information is correct and click Ok


Microsoft Outlook 2007

Step 1 Open an email from us
Step 2 Click Options on the Tools menu
Step 3 On the Preferences tab, under Email, click Junk E-mail
Step 4 Select Safe Senders or Safe Recipients tab and click add
Step 5 Enter the email address of the contact and click Ok


Mozilla Thunderbird

Step 1 Click the Address book button
Step 2 Make sure the Personal Address Book is highlighted
Step 3 Click the New Card button
Step 4 Under the Contact tab, copy and paste our address and click ok


MSN Hotmail (Classic)

Step 1 Open an email from us
Step 2 Click Save Address in the menu bar
Step 3 Verify that our contact information is correct
Step 3 Click OK on the next screen


Window Live Hotmail

Adding to the Address Book doesn’t automatically add you to the Safe Sender list; you must mark the sender as Safe.

Step 1 Open an email from us
Step 2 Click on the Mark as Safe link


Yahoo! Mail

Step 1 Open an email from us
Step 2 Select the Add to Address Book link.
Step 3 Enter the email address of the contact and click on Save Contact.

 

 

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