Creating an Agency Admin user

Rui Figueiredo -

To create an agency "Admin", go to "My Account" in the main menu and click on "Users". You will be taken to the list of users.


To create an agency "Admin" click on the "+" button, on the right above the users' list.


After clicking on the "+" button you will land on the creating a user page.

Who can create an Agency "Admin"

Only agency admin users can create other admin users for their agency.

Creating an agency "Admin"


Select your agency name from the Entity drop down.


Since the application only supports the "Admin" role for agencies, that is the only role that appears and it is selected by default.

Responsible Person

There is only one user that is the agency responsible person. This person is the main contact in case TTS Corporate team needs to contact the agency, for instance, if the agency has made a uAPI connection request, this is the user that is notified when the TTS Corporate support team completes their connection.

By default, the person that created the agency is the agency responsible person but that can be changed at any time to another user. If you want to make the user you are creating, the agency responsible person, select this box.

Main information

Main information is where you enter the user's Name, Surname, Date of Birth, Email, Password, Status.

If the other fields are self-explanatory, there are one that requires additional information.


If a user status is "Active", he will be able to enter the application and use it according to his roles permissions. On the other hand, if the user status is "Inactive", he will not be able to enter the application.


Contact information

It's where you can enter the user's Phone, Address, City, Postal Code and Country.



Learn more about agency user roles here.

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